Product Care

To ensure that you get the most from your candles please ensure you read below.

We want you to love every moment of your Solaz Candles and to have awareness of the associated risks. Please ensure you follow these safety precautions listed below

  1. Burn within sight.
  2. Keep away from things that catch fire.
  3. Keep away from children.
  4. Never leave a burning candle unattended.
  5. Never use water to extinguish a candle.
  6. Ensure wicks are upright and trimmed to 3-5mm during use and each time candle is relit.
  7. Do not burn a Coloured Medium Jar (275ml) for less than 1 hour or more than 3 hours at a time. Do not burn a XL Mosaic Candle (410ml) for less than 1 hour or more than 4 hours at a time.
  8. Never move a burning candle. Ensure candle is extinguished, wax is solid and jar is cold before handling.
  9. Glass may become hot. Burn candle on an appropriate flat heat-resistant surface.
  10. Avoid using in drafty areas, near an open window, air ducts or fans.
  11. Keep away from children, pets and flammable materials.
  12. Do not use lid to extinguish candle.

How to get the best burn time for your candles

  1. Keeping the wicks properly placed and trimmed after/before each burn. Our wicks can be trimmed as short as possible.
  2. Never allow the candle flame to come in contact with the side of the glass.
  3. Do not use if glass is cracked, chipped or broken.
  4. Never introduce liquids or foreign objects into candle and keep it free of wick trimmings, matches and any flammable materials.
  5. If the glass becomes blackened while burning, extinguish candle, allow to cool and clean with a dry paper towel.
  6. When not in use, keep candle covered to avoid dust and sunlight.
  7. Container candle burn times will vary depending upon conditions where it is placed.
  8. Fragrance, colour, burning habits and environmental conditions affect the time a candle will last.

If you have any questions or concerns please contact us.

How to get the best from your Melts

  1. If you are using our tealight candles and mosaic melt burner, the perfect burn time is 5 hrs (this will enable the melt to use both the wax and oil blend evenly!
  2. Protect your melts when they are not in use (dust & dirt is not good for them)
  3. Ensure you are using the right type of Melt burner (it needs to enclose the tea light, be the right height and make sure the glass isn’t to thick) otherwise there won’t be enough generated for the melts.
  4. Ensure you use high quality tealights that burn clean and don’t have any nasties in them.

If you have any questions or concerns please contact us.

How to get the best from your Diffusers..

  1. The best thing about diffusers is that you can control the strength of the scent they release.
  2. When you want a stronger scent, simply take the diffuser and place it over a sink.
  3. Give the bottle a little twirl to mix up the oils.
  4. Pull out the reeds and rotate them.
  5. Its good to do this every week or when you want the scent to be stronger.
  6. Note: Don’t get the diffuser mix on any surfaces other than your sink.

If you have any questions or concerns please contact us.

Fragrance Oil

  1. These are synthetic in substance in that they are not formulated directly from plant origin. Having said this, many fragrance oils do contain a high percentage of essential oils.
  2. In general, fragrance oils work better in candles than essential oils, the reason being that many are fine-tuned for the type of wax, whereas essential oils are fixed in composition.
  3. The important consideration is that fragrance oils are no different to say a high quality designer perfume, so if you’re looking for a candle that produces a beautiful fragrance, then this is the oil to use for your candles.

Essential Oils

  1. Please note: Whilst some Essential oils may perform reasonably in candles, we do not recommend their use. The flash point, especially in Citrus type essential oils, is quiet low and with an ignition source a candle can easily catch on fire.Essential oils do tend to work quiet well in ‘melts’ whereby the heat source is coming from the tealight and not from the direct flame of the wick.For candle making we use Fragrance Oils only as they are much safer and designed for candles with a much larger variety. All essential oils due to their raw nature have a high flammability due to the oil content and we do not recommend the use of essential oils in candles.If you have any questions or concerns please contact us.